📞 Talk to the Club
A real human reads every desk. Pick the one that fits and we'll route it right — usually a same-day reply.
General inquiries
The front desk. Questions about the club, partnerships, press — start here.
info@smartscott.online
Help & support
Billing, access, membership issues, or anything broken. Fastest path to a human.
helpdesk@smartscott.online
The club desk
Events, floors, the VIP experience — the things that make the club the club.
club.cheeky@smartscott.online
Safety & reporting
Report a concern, a safety issue, or anything that made you uncomfortable. Handled with care and confidentiality.
date.safely@smartscott.online
Anonymous reporting
Report without leaving your name. No trace, no follow-up to you — it still lands at the safety desk, read by a human.
report-anonymous@smartscott.online
Emails are fielded through our parent mailbox (smartscott.com) and routed to the right desk. If it's an emergency involving someone 's immediate safety, contact local emergency services first — then report it in-app.